DR.Q is a table top electronic device that automatically creates appointments by responding to incoming calls and SMS from patients. DR.Q is capable of making automatic outgoing calls and SMS to interact with people when necessary.
DR.Q accepts call from patients 24x7 , interacts with them in local languages , lets the patients know about available slots , asks for confirmation and books appointment without any human intervention.
DR.Q allows patients to book appointments by sending SMS to the device. Device books and confirms by replying with the booking number.
Powered by AI ( Artificial Intelligence ) DR.Q enables practitioners to reduce the waiting time of their patients in the lobby by reporting live status, delays and change in schedule in the right time to the right audience using the right communication channel.
Indian Health Care Shortage(2018)
Interactive voice response system that answers calls in Indian languages, creates and manages booking as per rules configured by the owner.
Device automatically calculates progress and does scheduling of the queue ensuring minimum waiting time.
Responds to incoming messages related to patient registration, booking and queries. Owner / Administrators stays updated about the statistics.
Broadcast live updates about delays, cancellations, progress to the right stakeholders.
Bluetooth headset for assistants, display panels for token numbers, TV integration (*customization).
Patients can leave priority voice notes for the practitioner. S/he can respond to the query/concern at a suitable time later.
Multiple party conference arranged by Dr.Q on request from the device administrator. This helps the practitioner to be in touch with the patient without sharing their personal phone number.
Easy configuration of slots & timings. Works in both online and offline mode.
Designed and developed for the Health care industry to improve efficiency and reduce waiting time for patients.